FAQ

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery times vary by location and are usually between 7–15 business days.


Do you offer returns?

Yes. If you’re not satisfied with your purchase, please contact us within 14 days of delivery and we’ll assist you with the return process.


Are your products suitable for side sleepers?

Yes. Our sleep masks and earplugs are designed to be comfortable in different sleeping positions, including side sleeping.


How can I track my order?

Once your order ships, you’ll receive a tracking number by email.


How can I contact customer support?

You can reach us at support@sleepia.store.